FAQs

Find answers to common questions about Rang De customization, measurements, fabrics, orders, delivery, returns and support.

1. Is Rang De a ready-to-wear brand?

No. Rang De specializes in customized clothing orders. Each outfit is stitched according to the customer's selected design, size, and requirements.

2. Can I customize an outfit?

Yes! You can customize your outfit according to your preferred design, colour, fabric, size, and detailing, depending on availability.

3. Do you stitch the outfits yourself?

Yes. We have our own stitching and production unit. Our designing, stitching, embroidery, add-work, and finishing are handled in-unit.

4. Do you offer custom measurements?

Yes. We can make outfits according to your measurements. Please provide accurate measurements when placing your order.

5. Can I change the colour or fabric?

Colour and fabric changes may be possible for selected designs, depending on fabric availability and design requirements. Please contact us before placing your order if you need a specific change.

6. Is every fabric/design always available?

Not necessarily. Some fabrics and materials are available in limited quantities. Availability may vary depending on the design and season.

7. Can I request a completely different design?

We offer customization on selected designs. If you have a specific design requirement, please contact us and our team will guide you.

8. Do you offer bridal and party wear?

Yes. Rang De offers bridal, party wear, ethnic wear, designer outfits, and customized formal looks.

9. Can I cancel my order?

Because customized outfits are prepared specifically according to your requirements, cancellation may not be possible once production has started. Please check our Order & Cancellation Policy before placing your order.

10. Do you offer returns or refunds?

All sales are generally non-refundable. Refunds are only considered in cases such as a defective item or an incorrectly shipped item, subject to our policy.

11. Can I exchange my outfit?

Exchange may be possible according to our Exchange Policy. The item must be unused, unworn, and have its original tags attached.

12. Do you deliver nationwide?

Yes, we offer delivery services according to the locations covered by our delivery partners.

13. How can I contact Rang De?

For questions about customization, measurements, fabric availability, or your order, please contact us through the contact details provided on our website.

14. Can I request an outfit urgently?

Urgent orders may be considered depending on our current workload, fabric availability, and the complexity of the design. Please contact us before placing an urgent order.

15. Can I contact you before placing an order?

Of course! If you're unsure about the fabric, measurements, customization, or any other detail, you can contact our team before placing your order.