Privacy Policy
This Privacy Policy explains how Rang De collects, uses, stores and shares information when you visit our website, place an order, request customization, contact our team or use other services available through the website.
Information We May Collect
Depending on how you use the website, we may collect information such as your name, email address, phone number, billing or delivery information, order details, measurements, customization instructions and messages sent to our support team. We may also receive technical information such as browser type, device information, IP address, website activity and cookie data.
How We Use Your Information
We use customer information where reasonably necessary to:
- process, confirm and manage orders;
- prepare customized outfits according to the information you provide;
- verify payments and maintain transaction records;
- arrange delivery through our delivery partners;
- provide order updates and customer support;
- respond to enquiries about sizing, fabric or customization;
- maintain the security and performance of our website;
- understand website usage and improve our products and services; and
- send promotional or marketing communications where permitted or requested.
Payments
Payments are handled through the payment methods made available at checkout. Where a third-party payment provider processes a transaction, that provider may collect payment information according to its own privacy and security practices. Rang De uses payment-related information as necessary to verify and manage your order.
Delivery & Service Providers
We may share the information reasonably required to fulfil your order with trusted service providers, including delivery partners, payment providers, website hosting providers, email or communication services, analytics providers and other suppliers that help us operate the website. We do not share more information than is reasonably required for the relevant service.
Cookies & Analytics
Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand visitor activity and measure the effectiveness of website or marketing activity. You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.
Marketing Communications
If you subscribe to Rang De updates or otherwise agree to receive marketing communications, we may use your contact information to send news, product updates or offers. You can ask us to stop optional marketing communications at any time using the available unsubscribe option or by contacting us.
Data Security
We take reasonable administrative and technical measures to protect customer information against unauthorized access, misuse, loss or disclosure. No online system can guarantee absolute security, but we aim to use appropriate safeguards for the information handled through our website.
Data Retention
Information may be retained for as long as reasonably required to complete orders, provide support, maintain business and transaction records, prevent fraud, resolve disputes and meet applicable legal or accounting obligations.
Your Choices
You may contact us to request correction of inaccurate personal details, ask questions about the information associated with your order or request that optional marketing communication be stopped. Certain records may need to be retained where required for legitimate business, accounting, security or legal purposes.
Third-Party Links
Our website may contain links to third-party websites or social platforms. Their privacy practices are governed by their own policies, and Rang De is not responsible for the privacy practices of websites that we do not control.
Changes to This Policy
We may update this Privacy Policy when our website, services or legal requirements change. The latest version published on this page will apply from the time it is posted.
Contact Us
If you have a privacy-related question, please contact Rang De using the contact or support details provided on our website.